Ah, friends, it has been so long.  In the months since I've written, I've started a new job which brings me back to old stomping grounds, Arlington International Racecourse.  I missed the atmosphere and the people, and I'm now relishing the fact that I have a not-so-grown-up grown-up job.  I mean, seriously, who gets to work at a place that looks like this?

The more I get into my position (Guest Services & Expo Event Manager), the more I realize that it's a bit like Disney, which is just the way my bosses want it.  So, technically, I work for Disney.  Awesome sauce.

No, I'm not delusional.  I know that I don't actually work at Disney.  But, I'm getting a lot of advice from that amazing empire.  It started with web searches and has blossomed with this book from the Disney Institute.

Of course, Pinterest is helping greatly, too, as there are many resources there for customer service basics, team-building, and the much-needed workplace humor.  My Pinterest board strives to be a combination of them all!

I'm also falling back on my own experiences and the experiences of people around me.  So, I have to ask, what keeps you coming back to an entertainment venue again and again?  (love research!)